Complaints - IPHA

Complaints

Report an Issue related to the IPHA Codes

At IPHA, we are committed to requiring our members to maintain the highest ethical and compliance standards. If you have identified a potential breach or issue related to the IPHA Codes, we encourage you to report it.

How to Report an Issue

To ensure we address your concern effectively, please provide as much detail as possible about the issue, including:

  • The nature of the concern.
  • The parties involved.
  • Relevant dates or locations.
  • Supporting evidence, if available.

Your complaint will be handled with the utmost confidentiality.
While our aim is full transparency, if you are a non-IPHA member and you do not wish to be identified to the company about which you are complaining please let us know. We will consider your request for anonymity BEFORE any contact is made with the company and will liaise directly with you on the matter.

Online Reporting Form

Submit your issue securely through one of our online reporting forms.

IPHA members click here.

Non IPHA members click here.

Email

You can email us directly at info@ipha.ie

Postal Submission

If preferred, you can mail your concern to:

IPHA Code and Regulatory Affairs,
IPHA,
7 Clanwilliam Terrace,
Dublin 2,
D02 CC64
Ireland

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What Happens Next?

Once your report is submitted:

  1. Acknowledgment: We will confirm receipt of your report.
  2. Review: Our Independent Code Council Chair will thoroughly review your concern
  3. Follow-Up: If necessary, we may contact you for additional information.

Your vigilance helps uphold the integrity of the research based pharmaceutical industry. Thank you for taking the time to report an issue.